This Is What Military Families Come Home To.
Behind the gates of America’s military installations, families are living with black mold, lead paint, and dangerous neglect — while privatized housing companies collect billions.












They Pled Guilty
Then Kept Doing It.
Balfour Beatty Communities pled guilty in 2021 to defrauding the U.S. military. The company paid $65 million in criminal fines and restitution. A Senate investigation later found the fraud continued. Balfour Beatty still operates housing across 55 military installations today.
“Balfour's failures to accurately record military families' repair requests did not end when it pled guilty to fraud in December 2021. These ongoing management failures … are entirely contrary to the pledges that Balfour publicly made.”
Senate Permanent Subcommittee on Investigations— Mistreatment of Military Families in Privatized Housing, Bipartisan Staff Report, April 2022Balfour Beatty Communities
Balfour Beatty Pleads Guilty to Criminal Fraud
In 2022, Balfour Beatty Communities pled guilty to major fraud charges for systematically falsifying thousands of maintenance work orders to collect performance bonuses — while military families lived in deteriorating homes.
Senate PSI Finds Fraud Continued
The Senate Permanent Subcommittee on Investigations found that even after Balfour Beatty’s $65 million settlement, the company continued the same fraudulent practices — manipulating maintenance data, ignoring health hazards, and failing to meet basic obligations.
“The subcommittee has found that Balfour’s failures did not end when it pled guilty to fraud. These ongoing management failures are entirely contrary to the pledges that Balfour publicly made about providing housing services at a level that military families deserve.”
Senate Permanent Subcommittee on Investigations— Bipartisan Report on Privatized Military Housing, 2022
Our Mission
Military Housing Oversight Project
An organization that amplifies the collective voice of service families to drive change in privatized military housing nationwide.
Founded by military spouses who lived in privatized housing and experienced firsthand the conditions hundreds of thousands of military families still endure.
What We Do
01
Document.
Service families document their firsthand experiences with privatized military housing and the wider system that allows the conditions to continue.
02
Report.
Service families report those experiences to us privately and securely. We never share their identity with anyone, without exception.
03
Change.
We combine their reports with our independent investigations to build the evidence that turns documented harm into change.
What You Report Stays Between Us.
Reporting on the conditions inside privatized military housing can have real consequences — career impacts, retaliation from housing companies, and pressure from your chain of command. We never share your identity with anyone, so reporting doesn’t place you or your family at risk.
What Military Families Are Reporting
"Black mold was found growing behind the walls of our on-base housing. We reported it three times. Each time, maintenance painted over it. My daughter developed chronic respiratory issues within six months of moving in."
Military Spouse · Fort Liberty, NC
"We submitted a work order for exposed wiring in our kitchen. The housing company closed the ticket without ever entering our unit. When we called to follow up, they said the issue had been resolved."
Army Family · Fort Campbell, KY
"Our HVAC has been broken for five months. We filed seven work orders. Every time, someone comes out, marks it complete, and nothing changes. My kids sleep in 90-degree rooms in the summer."
Navy Spouse · NAS Jacksonville, FL
"They told us the water stains on the ceiling were cosmetic. An independent inspector found it was a sewage leak that had gone unaddressed for months. Our entire family had to be relocated."
Marine Corps Family · Camp Lejeune, NC
Where Reports Are Coming From
Driving Reform on Capitol Hill
MHOP provides testimony, data briefings, and policy recommendations to key congressional committees overseeing military housing.
Our Legislative Priorities
Tenant Bill of Rights enforcement mechanisms
Independent housing inspection standards
Withholding BAH for documented violations
Transparent reporting of health hazards
Your Report Can Drive Change
In The News
Investigation, congressional action, and litigation — the most recent reporting on privatized military family housing.